Versand

Logistics & Shipping Policy
Order Processing
Orders are normally processed within 3–7 business days after payment has been successfully confirmed.

Processing time refers to order preparation and does not include international shipping and delivery time.

Shipping Method
Large and heavy fitness equipment is generally shipped by sea freight.

Depending on the product, destination, and available shipping services, other transportation methods may be used where appropriate.

Estimated Delivery Time
The estimated international transit time is approximately 40–60 days.

This is an estimated transit time and is not a guaranteed delivery date.

Actual delivery time may vary depending on the destination, shipping route, customs clearance, weather conditions, holidays, port congestion, local delivery conditions, and other circumstances beyond our reasonable control.

Tracking Information
Where tracking information is available, we will provide the relevant tracking details after the order has been shipped.

For sea freight and large equipment, tracking information may not update continuously during every stage of transportation.

Shipping Address
Please make sure that your shipping address, phone number, and email address are correct before placing your order.

We are not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.

Remote Areas
Additional shipping charges may apply to remote areas, islands, or special delivery locations.

If additional shipping charges are required, we will contact you before shipment for confirmation.

Customs, Duties and Taxes
Depending on the destination country, customers may be responsible for import duties, customs fees, taxes, or other local charges, unless otherwise stated at checkout.

Customers are responsible for complying with applicable import requirements in their destination country.

Delivery and Receipt of Large Equipment
For large or heavy fitness equipment, delivery may require special arrangements.

Customers should ensure that the delivery location is reasonably accessible for the transportation and unloading of large or heavy equipment.

Upon delivery, customers are encouraged to inspect the package and equipment for visible damage before accepting the shipment. If damage is found, please take photographs and contact us as soon as possible.

Shipping Delays
We are not responsible for shipping delays caused by circumstances beyond our reasonable control, including customs clearance, port congestion, carrier delays, severe weather, natural disasters, strikes, government actions, or other unexpected events.

We will make reasonable efforts to assist customers in communicating with the relevant shipping or logistics provider when necessary.

Email: sssdegs@foxmail.com
WhatsApp: +86 155 1135 6869