Privacy Policy

Last updated: August 31, 2026

At Ashi Fitness Equipment - For a better fitness experience ("Site", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use www.ashimy.com, purchase products from us, use our services, or otherwise communicate with us.

For purposes of this Privacy Policy, "you" and "your" means you as the user of our Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or applicable legal and regulatory requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and post the revised version on our Site.

How We Collect and Use Your Personal Information

We collect personal information from you in different ways depending on how you interact with our Site and Services.

We may use the information we collect to:

• Process and fulfill your orders.
• Process payments and provide requested products and services.
• Arrange shipping and delivery.
• Provide customer support.
• Communicate with you about your orders, returns, exchanges, and other transactions.
• Improve our website, products, and shopping experience.
• Maintain the security of our Site and Services.
• Detect and prevent fraud, unauthorized activity, or other misuse.
• Comply with applicable legal and regulatory obligations.
• Send marketing or promotional communications where permitted by applicable law.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information We Collect Directly from You

Information that you provide to us may include:

• Basic contact details, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number, and details of the products you purchase.
• Account information, including your username, password, and other account-related information if you choose to create an account.
• Shopping information, including products you view, add to your cart, purchase, or add to a wishlist.
• Customer support information, including information you choose to provide when you contact us by email, WhatsApp, or other communication methods.

Some features of our Services may require you to provide certain personal information. You may choose not to provide certain information, but this may prevent you from using some features or services.

Information We Collect Automatically

When you visit or use our Site, we may automatically collect certain information about your interaction with our Services.

This may include:

• Device information.
• Browser type and settings.
• IP address.
• Network connection information.
• Pages or products you view.
• Information about how you interact with our Site.
• Other technical and usage information.

We may collect this information using cookies, pixels, and similar technologies.

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers who support our Site and Services.

These may include:

• Shopify and other technology or website service providers.
• Payment processors that process payment information such as credit or debit card information and billing details.
• Shipping and fulfillment service providers.
• Analytics, advertising, and other service providers that assist us in operating and improving our Services.

Information obtained from third parties will be handled in accordance with this Privacy Policy and applicable laws.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use your personal information to process and fulfill orders, process payments, arrange shipping, provide customer support, manage customer accounts, and handle returns or exchanges.

Marketing and Advertising

Where permitted by applicable law, we may use your personal information for marketing and promotional purposes, including sending information about our products, services, offers, or promotions.

We may also use certain information to improve the relevance of advertising displayed on our Site or other websites.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication.

Security and Fraud Prevention

We may use your information to detect, investigate, prevent, or take action regarding fraudulent, unauthorized, illegal, or potentially harmful activity.

If you create an account, you are responsible for keeping your account credentials confidential.

Communicating With You

We may use your personal information to respond to your questions, provide customer support, communicate with you about your orders, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies and similar technologies on our Site.

Cookies help us:

• Operate and maintain our website.
• Remember your preferences.
• Improve website functionality.
• Understand how visitors use our Site.
• Analyze website traffic and performance.
• Improve our products and services.
• Support relevant advertising and marketing activities where applicable.

Our website is powered by Shopify. For more information about Shopify's use of cookies, please refer to Shopify's applicable privacy and cookie policies.

Most web browsers automatically accept cookies by default. You can change your browser settings to remove or reject cookies.

Please note that blocking or removing cookies may affect certain features and functionality of our Site.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our Services, fulfill orders, process payments, or comply with applicable laws.

These parties may include:

• Vendors and service providers that perform services on our behalf.
• Payment processors.
• Shipping and fulfillment providers.
• Website hosting and technology providers.
• Customer support providers.
• Analytics and advertising service providers.
• Business and marketing partners where applicable.
• Our affiliates or related business entities where applicable.
• Government authorities or other parties when required by law.

We may also disclose information when necessary to protect our rights, property, customers, users, or the security of our Services.

We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by applicable law.

User Generated Content

Our Services may allow customers to submit product reviews or other user-generated content.

If you choose to submit content to a public area of our Site, that content may be visible to other users or members of the public.

Please do not submit personal or confidential information that you do not want to be publicly available.

Third Party Websites and Links

Our Site may contain links to websites or services operated by third parties.

If you follow a link to a third-party website, you should review that website's privacy policy and terms of service.

We are not responsible for the privacy, security, or practices of third-party websites or services that we do not control.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us using the contact information below so that we can take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and applicable laws, you may have certain rights regarding your personal information.

These may include:

• Right to Access: You may request access to personal information we hold about you.
• Right to Delete: You may request deletion of your personal information, subject to applicable legal requirements.
• Right to Correct: You may request correction of inaccurate or incomplete personal information.
• Right to Data Portability: Where applicable, you may request a copy of your personal information in a portable format.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal information.
• Right to Withdraw Consent: Where we rely on your consent, you may withdraw that consent.
• Marketing Preferences: You may opt out of promotional emails at any time by using the unsubscribe option provided in our marketing communications.

These rights may vary depending on your location and applicable laws.

To exercise any applicable privacy rights, please contact us using the contact details below.

We may need to verify your identity before processing certain requests.

Complaints

If you have concerns or complaints about how we handle your personal information, please contact us first using the contact information below.

We will review and respond to your request in accordance with applicable laws.

Depending on your location, you may also have the right to contact your local data protection or privacy authority.

International Users

We operate an international online store and may process personal information in countries other than the country where you live.

Your information may be processed by our service providers, payment processors, shipping partners, technology providers, or other business partners in different countries as necessary to provide our Services.

Where required by applicable law, we will take appropriate measures when transferring personal information internationally.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Ashi Fitness Equipment

Website: www.ashimy.com

Email: sssdegs@foxmail.com

WhatsApp: +86 155 1135 6869

Business Address:
Baoding, Hebei 071000, China